Partner network

The Partner network is the list of partner warehouses that can receive your parcels at a mailbox address, open and photograph them on request, and store them until you ship them on. Browse it to compare the sites, their opening hours and their prices, then open an address at the site that suits you. Start from Partner network, under Logistics in the main menu.

See what the network offers

1. Open the main menu and, under Logistics, click Partner network.
2. On the Overview tab, the Partner network box counts the Partner warehouses and their Sites, and lists the Countries they stand in.
3. The Your mailbox addresses box counts your active addresses and shows the latest ones. Click Manage my mailbox addresses to open them.

Note — The Key figures at the top count the mailbox addresses you opened in the period picked at the top right, by their status today: Opened, Active, Suspended and Closed.

Find a partner warehouse

1. Open Partner network and click the All partners tab. Each partner shows with its country, its Coverage, its Sites and how many of Your mailbox addresses you hold with it.
2. To find one, click the Search tab, enter a name, a city or a postal code in Search a partner, then click Search.
3. Click View in the partner's row to open it.

The Overview tab of the partner shows its Name, Country, Coverage and number of Sites, then Your mailbox addresses here.

Note — Only partners with at least one site open to you are listed. A new partner appears as soon as it is activated.

Compare the sites and their prices

1. Open the partner and click its Sites tab.
2. For each site, read its Address, its Opening hours and its Reception phone.
3. Under Services and prices, read the price of the Reception, the Opening and content photos, the Storage after its free days, and an Extra photo.

Prices exclude VAT.

Open a mailbox address at a site

1. Open the partner and click its Sites tab.
2. Under the site you choose, click Create a mailbox address here.
3. The site is already chosen in Warehouse: finish the form as described in Open a mailbox address, then click Create the mailbox address.

The message Your mailbox address is ready. Use the address below for deliveries. appears. When you already hold an address at the site, the card shows View my mailbox address instead.