Address book

The Address book keeps the sender and recipient addresses you reuse, so you never retype them: you pick them when you add a parcel or record a shipping label. Start from Address book, under Logistics in the main menu.

Add a recipient or a sender

1. Open the main menu and, under Logistics, click Address book.
2. Click the All recipients tab, then click Add a recipient. To add a sender, click the All senders tab, then Add a sender.
3. On New address, enter a Label, then choose the Role, Sender or Recipient, and the Type, Individual or Company.
4. Under Contact, fill in the Company name or the First name and Surname, the Email and the Phone.
5. Under Postal address, fill in Address line 1, the Postal code, the City and the Country.
6. Optionally, tick Set as the default address for this role.
7. Click Add address.

The message The address has been added. appears.

Note — Phone, Address line 1, Postal code, City and Country are required. Two addresses can't share the same contact and postal code. Only one sender and one recipient can be the default.

Find and edit an address

1. Open Address book and click the All recipients or All senders tab, or click the Search tab and search by name, company, city or postal code.
2. Click the address to open it.
3. In the Contact, Postal address or Usage box, click Edit.
4. Make your changes, then click Save changes.

The message Your changes have been saved. appears. Your changes apply everywhere the address is used.

See the shipments of an address

1. Open the address.
2. Click the Shipments & tracking tab.

Each shipment sent from or to the address shows with its Tracking number, Status, Carrier and Last update. The History tab lists the events recorded for the address.

Suspend or reactivate an address

Suspend an address you no longer use: it is kept, but no longer offered in the selection lists.

1. Open the address and, in the Usage box, click Suspend.
2. Click Suspend address.

The message The change has been applied. appears. To use the address again, open it, click Activate, then Activate address.